Linemen in bucket truck restoring power at night

Stay Connected

At WG+E, keeping you informed is a priority. Our Two-Way Texting is a way for you to report outages and receive updates throughout the restoration process.

At WG+E, keeping you informed is a top priority. Our Two-Way Texting is a convenient way for you to quickly report outages and receive updates throughout the restoration process.

To get started, register your cell phone below using the first six-digits of your WG+E account number. Once enrolled, simply text 1-888-525-1834 with any of the following prompts:

  • OUT - Report a power outage at your address.

  • STATUS - Receive the latest outage update and estimated restoration time, if available.

  • HELP - View a list of available text commands.

  • STOP - Opt out of outage text messages.

  • WGE - Re-enroll if you've previously opted out.

Standard text messaging rates may apply.