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Emergency Information
Have an emergency?
If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then our emergency number at 1-413-572-0000.
We are proud to be your community-owned gas, electric, and internet utility and your input helps us make strategic decisions for the future. This survey will take less than 15 minutes to complete. Everyone who completes the survey will be entered into a drawing for one of five $250.00 energy credits.
As we transition into fall and the cooler months, Westfield Gas + Electric (WG+E) is encouraging customers to sign up for Two-Way Texting to quickly report power outages and receive important updates about their address when the lights go out.
Westfield Gas + Electric (WG+E) is making it easier and more affordable for local homeowners to weatherize their homes with an enhanced Insulation + Weatherization Rebate. Customers who complete qualifying insulation, air sealing, and blower door test work can now receive an on-bill credit covering 50% of costs, up to $3,000. Triple the rebate is available for a limited time, running September 1, 2026, through December 31, 2026.
