Outage Center

Outage related links detailed below, including phone numbers and mailing addresses.

Electrical outages can always be reported at 413-572-0000. Whether you’re without power or preparing for the next storm, we have the resources you need to stay informed and prepared.

REPORT AN OUTAGE

No power? Report it here, or call 413-572-0000.

Outage  

STAY CONNECTED

Get outage alerts sent right to your phone.

Sign Up  

STREETLIGHT ISSUE

Let us know so we can make a quick repair.

Streetlight  

BRANCHES OR LINES DOWN

Let us know so we can make a quick repair.

Call 413-572-0000  

STORM SAFETY

Protect yourself and prepare for storms in advance.

Be Prepared  

PRIORITY RESPONSE

For customers who rely on life-support equipment.

Download Form  

RESTORATION PROCESS

Learn the important steps we take to restore power.

Steps to Restore  

Warning: Electricity can be deadly. WG+E advises staying away from fallen wires, calling 911 immediately, and reporting outages if someone nearby depends on oxygen or has a medical emergency.