Outage Center

Electrical outages can always be reported at 413-572-0000, but did you know there are a bunch of other ways to report + track outages in your area? Click each option to learn more.

REPORT AN OUTAGE

No power? Report it here, or call 413-572-0000.

Outage  

STAY CONNECTED

Social, text, or app? Pick the best way to stay connected.

Sign Up  

STREETLIGHT ISSUE

Let us know so we can make a quick repair.

Streetlight  

BRANCHES OR LINES DOWN

Let us know so we can make a quick repair.

Call 413-572-0000  

STORM SAFETY

Protect yourself and prepare for storms in advance.

Be Prepared  

PRIORITY RESPONSE

For customers who rely on life-support equipment.

Download Form  

RESTORATION PROCESS

Learn the important steps we take to restore power.

Steps to Restore